Frequently Asked Questions
Everything you need to know about your Hotmilk Lingerie experience.
How do I find the correct nursing bra size?
We recommend using our online Fit Guide or measuring yourself at 36 weeks of pregnancy. Our bras are designed with extra hooks and eyes to accommodate your changing body during the postpartum period.
What is your return policy for intimate apparel?
We offer a 30-day return window for all unworn items with original tags and hygiene seals intact. For health and safety reasons, items that show signs of wear or washing cannot be accepted.
How long does shipping take?
Standard domestic shipping typically takes 3-5 business days. International orders may take 7-14 business days depending on the destination and customs processing.
How should I care for my Hotmilk Lingerie items?
To maintain the elasticity and delicate lace of your lingerie, we recommend hand washing in cold water with a mild detergent and air drying in the shade.
Do you offer discreet packaging?
Yes, all orders are shipped in plain, unbranded outer packaging to ensure your privacy and the security of your delivery.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay and Klarna.