Returns & Exchanges
We want you to feel confident and comfortable in your Hotmilk Lingerie, which is why we offer a flexible 30-day return policy for items in original condition. Whether you need a different size or a different style, our team is here to ensure you find the perfect fit for your motherhood journey.
Check Eligibility
Ensure your items are unworn, unwashed, and have all original tags and hygiene seals still attached to qualify for a refund or exchange.
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back and choose your preferred resolution.
Package Your Items
Securely pack the lingerie in its original packaging or a sturdy mailer, including the completed return slip inside the parcel to prevent processing delays.
Ship and Track
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location, keeping your tracking receipt until your refund is confirmed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing